When you buy John Deere equipment, you expect reliability. You also know that when you’re in the field, the unexpected can happen and when it does, you expect a quick resolution. That’s why your new John Deere equipment comes prepared from the factory with technology built in that senses potential issues and alerts you either in the cab or wherever you’re at. Better yet, our Service Department can receive alerts and connect to your equipment. We’re ready to keep you farming and farming better!
A few things you can do as the farmer:
>Monitor alerts from your machine remotely
>Monitor engine hours and utilization
>View machine location and get driving directions to the site
>Monitor fuel level and idle time
A few things we can do as the dealer:
>Monitor alerts coming from your machine
>Remotely connect to your machine for real-time diagnosis
>Leverage Expert Alerts from John Deere to address potential future downtime
>Perform software updates from the dealership
What you need to get connected:
>JDLink™ Access + RDA (Remote Display Access) or JDLink Connect Activation
*Model Year 2011-2013 Large Ag Machines can be upgraded with a 4G MTG field kit
*Model Year 2014-Current Large Ag Machines are currently enabled with Connect Support Technology
Also, make sure you have a valid MyJohnDeere account and appropriate partnerships set up in the John Deere Operations Center. Contact our Service Department today if you have any questions! We want #Plant2020 to be a successful one!John Deere has this excellent video on Connected Support™. Take a look HERE.